Contents: 30ml pre-treatment shampoo,100ml professional keratin treatment, gloves & Instructions leaflet (English/German/French/Spanish/Italian. Instructions: 1.Wash hair 1-2 times with pre treatment clarifying shampoo. 2. Dry hair 3. Section hair with clips 4. Apply Keratin treatment to hair with brush (leaving 2 cm space from scalp). 5. When all the hair is covered comb through hair to remove excess product. 6. Leave product on Hair to develop for 30 mins. 7. Use a hairdryer to dry the product in the hair (this may take a while) 8. Using flat irons straighten small sections of hair 5-7 times until the full head has been straightened (in a ventilated room). 9. Do not wash or tie back hair for 3 days. After care- only use salt & sulphate free shampoo and conditioner or treatment will prematurely wash out.